Requester and Promiser Relationship

A request is a specific action. The requester must specify when the deadline is for the action. There should be no unbounded requests. The promiser is the person receiving the request. The promiser can accept, decline, clarify, or negotiate. The requester helps the promiser succeed. The promiser helps the requester succeed. The requester needs to be honest with his or herself that the promiser can carry out the specific action. The promiser needs to be honest when asked to carry out a specific action before accepting responsibility. By following this format, the requester and promiser share accountability 100%.

  What happens when the requester goes to the promiser and the promiser cannot produce desired results? The requester goes elsewhere. Are you your organization’s “go-to” person or the person that is hidden from the outside? Do you hide from the outside or do you step out to rise to the occasion? Also, are you the promiser who complains that the requester is too demanding? If it takes more than one time for the promiser to accept the request, then the requester has every right to call on another promiser. If the requester can't go to another promiser, then your department will be the one that is hidden from the outside. Wallflowers may be nice at the dance hall back in high school, but the "go-to" people in the business world are the ones that have job security and get the raise or bonus.

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