In the spirt of "Kaizen"

Kaizen, the Japanese phrase meaning, "continuous improvement" is the cornerstone of Japanese companies that have gone on to become global powers such as Toyota.  Progress must be spun anyway you can in order to acheive kaizen.  For example, when a food service provider at a small college goes from charging its students full price for the meal plan but serve next to nothing to the students for over the two-week Winter Break to serving box meals over a four-day holiday and overcharging the students with product that the students find undesirable to providing box meals and charging what the aggreement calls for despite the box meals not meeting expectations forcing students away from campus housing, believe it or not, kaizen is taking place.  Why?  The school was charging students for meals and not providing any meals in return to charging students for meals which were provided. 

But, in the spirit of kaizen, more work must be done since the goal is to have 100% occupancy with on campus housing which is more likely to happen when students are having their expectations met.   

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